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— Client reviews

What our clients say.

Every review below is verbatim from a current or former client. Some go back to 2003; others started with us last year. They're the best answer we can give to the question 'what is it like to work with Symsafe?'

The team were especially helpful in directing us to a solution that was cost effective and time efficient. We have been using Symsafe for many years and they are always our only point of contact for IT solutions. They truly focus on the best advice vs making sales of unnecessary parts/products. We really appreciate it and have sent many colleagues and friends to them for support.
Maria
FitZone Solutions
We couldn't be happier with the exceptional service from our IT supplier, who consistently goes above and beyond. They are incredibly proactive and ensure that our new Reward Gateway employees receive a seamless onboarding experience when it comes to their IT equipment. Thank you, for setting the bar so high and for being such a reliable partner for our business.
Dawn
Reward Gateway
I had expected the process of moving our phone system over to VoIP to be time consuming, difficult and with significant disruption to our business. But the team at Symsafe made the transition seamlessly with most of the configuration already done before installation so it was a matter of plugging the phones in and we were off. The cost savings have been incredible and my only regret is we didn't contact them sooner. The Symsafe team are very professional and provide great support with immediate response to any of our IT issues.
Marcus
SkiJapan.com
Financial Decisions have been using Symsafe for our IT support since 2003. During this period the team at Symsafe have significantly expanded the breadth of their service offerings. We currently use Symsafe to manage our network and devices which can largely be done remotely, providing a high level of response. Since moving to the Symsafe Hosted Exchange solution, we have been able to reduce the complexity and risk of managing our onsite server. We have experienced a greater level of availability for our business email system and are more comfortable with the offsite management of the security and backup.
Brod
Financial Decisions
The team at Symsafe have been a wonderful asset to our business. Very knowledgeable and with great customer service and always respond in a timely manner with sensible advice. Highly recommend to any business needing IT support.
Nick
FitZone Solutions
The team have been very helpful with quotations for IT equipment with onboarding of new employees, and also very responsive with any queries we have relating to equipment or network issues. They are always efficiently helping us troubleshoot issues at short notice. Highly recommend Symsafe to any business needing IT support for their office.
Emma
Hines
Top firm, honest and professional always available for our team.
Ben
Clear Choice Nationwide
We highly recommend Symsafe for all IT support big or small. They have supported our business for close to 20 years now, always professional, friendly and with honest recommendations to find a solution that works best for your business. Thank you for your most recent help with seamlessly updating the technical aspects of our website. Brilliant as always!
Jude
I have been dealing with Symsafe since the company was created in 2003 — over 20 years. Over the years, I have seen Symsafe grow from two employees to an international computer support organisation. The ability to deal with support staff on a 24/7 basis has helped me out of a lot of problems over the years. Despite being a small organisation, Symsafe has made me feel that I am important to them. I have no hesitation in recommending Symsafe as my trusted IT partner.
Malcolm
Great service — knowledgeable and friendly staff.
Ryan
We engaged Symsafe 3 years ago to take over all of our IT management requirements. The pricing was good and the attention to detail excellent. The onboarding process was seamless and stress free. They have greatly improved our IT security and functionality. We have often been assisted by Olivia — and have very much appreciated her patient and clear answers to our questions and concerns. The entire helpdesk team is very good at addressing any problems. In short — we would highly recommend Symsafe.
Matt